Testing new online permit reservations

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  • This topic has 9 replies, 6 voices, and was last updated 2 months ago by KW.
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    • #4929
      cyndijohnson
      Keymaster

      SGWA has just deployed a system to make permit reservations online.  Yes, the Wilderness is still closed (we want it open too) and so the only permit we can offer is the trail down to Aspen Grove.  Yes, the aspens are bare, but it’s what we’ve got. 🙂

      We think the system is pretty easy and self-explanatory. If you’d like to hike down to Aspen Grove – but not past the stream crossing please – try out our reservation button. You can find it on the Wilderness Permits page.

      Feedback is welcome, you can comment here or even better, use the Contact page.

    • #5007
      KO
      Participant

      The new online system is AWESOME!  How do you cancel reservations, though?

    • #5008
      MikeH
      Participant

      Agreed… love the new system.

      Re: Cancellation: Top left of the window on the permits page should say “Cancel Existing Reservation”

       

       

    • #5009
      KO
      Participant

      Thanks Mike.

    • #5012
      MikeH
      Participant

      FWIW- I just tried to cancel one of my reservations and it said it couldn’t find it (or it had already been canceled).  I copied and pasted the permit number to be sure I didn’t mistype it.  Still got the same error.

    • #5024
      roryt63
      Participant

      I made a overnight permit reservation last night but never got the permit in my email. The available spaces at dollar lake went down however. Also the webpage just stays stuck spinning on we are processing your permit or something to that effect. I sent a message through the contact portal here and am waiting for an answer.

    • #5025
      MikeH
      Participant

      Rory- same thing happened to me (but I did get the permit via email).  When I refreshed the window, it cleared the spinning wheel.

    • #5031
      Brian
      Participant

      I had a similar issue to roryt63, and may have made 2 reservations on accident as a result.

    • #5032
      roryt63
      Participant

      After using the contact email system on here they fixed it for me. Thanks everyone and the new system is great I agree!

    • #5033
      KW
      Participant

      The new permit system works great.  Thanks for making it so easy to get a permit!!!!!

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